Urgent/ Crisis Walk-In Service

Our urgent/crisis services are available for those students who are in crisis or have an urgent need to be seen by our counselor on duty.
When is someone having a mental health crisis?
When someone does one of the following: 
  • Tells you they plan to end their life
  • Talks about suicide threats
  • Cannot guarantee their own safety
  • Is at risk of suicide and under the influence of alcohol or drugs
  • Is at risk of suicide and emotionally distraught, very depressed, angry, or anxious
  • Is at risk of suicide and has access to means for suicide (pills, gun, etc.)
  • Begins putting affairs in order, like giving away possessions
  • Talks about the future without them in it, e.g. “I won’t be here by then.”
  • Has dramatic mood changes, including suddenly seeming to get better for no reason


Monday through Friday, 8:00am to 4:30pm: 
After hours, weekends, or holidays: 
  • Call the Missouri S&T Police at (573) 341-4300 or call 911
    • Immediate danger to life of self or others. Missouri S&T Police will consult with a licensed counselor or connect individuals to resources below.
  • Crisis Text Line - Text HOME to 741741
    • Crisis Text Line is a global not-for-profit organization providing free crisis intervention via SMS message. The organization's services are available 24 hours a day every day, throughout the US by texting 741741 
  • Call the National Suicide Prevention Lifeline at (800) 273-8255 (For Veterans, Press 1)
    • The National Suicide Prevention Lifeline is a United States-based suicide prevention network of 161 crisis centers that provides a 24/7, toll-free hotline available to anyone in suicidal crisis or emotional distress
  • Call the Compass Health Hotline at (800) 833-3915
    • Staffed by mental health professionals who can respond to your crisis 24 hours per day and 7 days per week, they will talk with you about your crisis and help you determine what further help is needed - for example, a telephone conversation to provide understanding and support, a face-to-face intervention, an appointment the next day with a mental health professional, or perhaps an alternative service that best meets your needs. They may give you other resources or services within your community to provide you with ongoing care following your crisis. All calls are strictly confidential.
  • LiveHealth Online
    • 24/7 access to psychiatrists, psychologists, and therapists. Available at no cost for students with the student health insurance plan (Anthem) or self-pay/insurance for those not covered by the SHIP. Without insurance, an initial psychiatric assessment is $175 and follow-ups are $75.
  • Download the free Sanvello mobile app with an @umsystem.edu email address
    • A mobile and web-based application clinically validated to relieve mental health symptoms and promote healthy behaviors. Free download with an @umsystem.edu email address at the App Store, Google Play, or Sanvello webpage.
While dealing with a mental health crisis: 
  • Remain calm, but act quickly
  • DO NOT leave the person alone if you think their life is in danger
  • Trust your instincts that the person may be in trouble
  • Listen without judgement
  • Get help if you don't know what to do
  • DO NOT PROMISE SECRECY - there is no confidentiality in life-threatening situations
After dealing with a mental health crisis:
  • If safe and possible, follow through with the person to ensure they are doing okay
  • If applicable, fill out a UCARE report so trained university staff can check in with the student on a regular basis and get them help if needed
  • Take care of yourself and your own mental health


How to find us

Student Well-Being

204 Norwood Hall, 320 W. 12th St., Rolla, MO, 65409
Phone: (573) 341-4211
Email: wellbeing@mst.edu

Operating Hours

Monday:8:00 am - 5:00 pm
Tuesday:8:00 am - 5:00 pm
Wednesday:8:00 am - 5:00 pm
Thursday:8:00 am - 5:00 pm
Friday:8:00 am - 5:00 pm