When you make an appointment, we will help you choose a service that best fits your needs or get you to the right place.
Due to the nature of back-and-forth email communication and possible delay in response, appointment times offered via email cannot be guaranteed. The most efficient way to secure an appointment time is to call us during our regular office hours.
They will help assess the nature and urgency of your concern and determine the next appropriate step, such as scheduling a regular counseling session and/or a referral to other campus or community resources. Student Well-Being references the Stepped Care Model when determining next steps for each student- learn more here.
By phone or in person, we will ask for some identifying information:
The support staff at the front desk will work with you to schedule a mutually convenient time to meet.
Student Well-Being support staff and counselors.
All appointment information is confidential.
It is crucial that you notify Student Well-Being if you are unable to keep an appointment. The support staff at the front desk can assist you in rescheduling appointments, either in person or over the phone.
After your appointment has been scheduled, we will ask you to complete online forms. Completing these forms prior to your session will help your counselor better support you. You will receive an email with instructions on which forms to complete:
You may follow along with this video for step-by-step instructions on accessing our forms. If you continue to have technical difficulties accessing or completing the form(s), please let us know by responding to the email sent to you.
Our staff members are legally and ethically required to maintain confidentiality. If you would like us to disclose specific information to anyone (e.g. a professor or doctor), we will need your written permission to do so.
Let's Talk is a program that provides easy access to informal, confidential conversations with trained Student Well-Being staff during walk-in hours at sites around campus. No appointment or fee necessary. Sessions are now available during the fall 2021 semester- information below!
Let's Talk Locations (all 12pm-1pm):
Mondays: Student Success Center (198 Toomey)
Tuesdays: Havener Center
Wednesdays: Student Health
Thursdays: Student Well-Being (204 Norwood Hall)
Fridays: Virtual via Zoom
The UM System's Employee Assistance Program (EAP) is a confidential, professional service provided to all employees, their families, retirees, and organizational work units. The EAP provides a variety of services to help employees influenced by a range of personal concerns or stressors. The EAP also assists work units and the larger organization to improve quality and productivity.