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Want to meet with a Case Manager? Email wellbeing@mst.edu or call 573.341.4211. If you are emailing, please provide your name and student ID number.

Email Student Well-Being

Front desk staff can assist you with scheduling an appointment in person, by emailing wellbeing@mst.edu, or by calling 573-341-4211. They will work with you to find a mutually convenient meeting time.

You can also request a meeting with a case manager by submitting UCARE referral. 

Appointments may be requested by phone or in person. Support staff may ask for the following information:

  • Name
  • Student ID number
  • Phone number
  • Email address
  • A brief overview of your needs or meeting intent

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You are responsible for canceling appointments in advance whenever possible. To cancel an appointment, you may:

Please provide at least 24 hours' notice when canceling an appointment or notify the office as soon as possible if an emergency arises.

If you are unable to attend in person, you may change your appointment to a Zoom meeting up until the scheduled appointment time.

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In-person appointments are held in the case manager's office, located in G3 Parker Hall.

Virtual appointments are conducted through Zoom.

Scope of practice

Case Managers support students in navigating challenges that may affect their academic success, well-being, and overall student experience by providing coaching and success planning, connecting students with campus and community resources, offering referrals, coordinating care, assisting with emergency funding, and supporting students through processes like UCARE and other community-based services. However, case management does not include clinical assessment, diagnosis, or treatment such as psychiatric care, medication management, counseling or therapy, diagnostic evaluations (including ADHD or learning disability assessments or accommodation-related testing), or mandated or forensic services; in these situations, students are referred to appropriate campus or community providers and supported in connecting with those resources.

Confidentiality

Our case managers are mandated reporters and are required to report information related to a Title IX or Equity policy violation. To learn more about mandated reporters, visit the Title IX website. If you are seeking confidential support, a case manager can refer you to a counselor or student health provider.